Opturion's Technology can be used for forecasting allowing us to analyse the past data to predict future demands, based on circumstances such as the time of year, public holidays, etc.
Opturion through its contractor Mondo, to provide a forecasting and planning system to manage meter faults, replacements, and repairs. The project commenced in September 2018 and went live in December.
In order for RACV to be efficient and deliver customer service levels, Opturion created a new forecasting tool based on Artificial Intelligence. The forecasting tool was shown to be more than 95% accurate.